These terms govern your use of the luckybuzz platform. Please read them carefully before registering or placing any bets. By creating a luckybuzz account, you confirm that you have read, understood, and agreed to everything on this page.
These cards summarise the most important points. The full terms follow below — please read those too.
luckybuzz is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request additional documentation at any time.
Each player is allowed one luckybuzz account only. Duplicate accounts will be closed and any balance may be forfeited. Your account is personal — do not share login credentials with anyone else.
Any attempt to exploit bugs, use automated betting software, collude with other players, or manipulate game outcomes will result in immediate account suspension and forfeiture of funds.
Before your first withdrawal, luckybuzz may ask you to verify your identity and payment method. This is a standard anti-fraud measure. Verified accounts enjoy faster processing times.
All luckybuzz bonuses and promotions come with wagering requirements and time limits. Attempting to withdraw bonus funds before meeting the conditions will result in the bonus being removed from your balance.
luckybuzz provides deposit limits, session controls, and self-exclusion options. If gaming stops being fun, use these tools or contact our support team. We take responsible gaming seriously.
By accessing, registering on, or using the luckybuzz platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and luckybuzz.
If you do not agree with any part of these terms, you must not use the luckybuzz platform. Continued use of luckybuzz after any update to these terms constitutes acceptance of the revised version.
These terms apply to all luckybuzz services including the website, mobile app, all games, and any promotional offers.
To use luckybuzz, you must meet all of the following requirements at the time of registration and throughout your use of the platform:
luckybuzz reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals placed on hold until verification is complete.
It is your responsibility to ensure that online gaming is legal in your location before registering with luckybuzz.
Each individual may hold only one luckybuzz account. If we detect multiple accounts registered to the same person — identified by name, address, payment method, device, or IP address — all duplicate accounts will be closed. Any balance in duplicate accounts may be forfeited.
When registering, you must provide accurate and complete information. You are responsible for keeping your account details up to date. luckybuzz is not liable for any issues arising from inaccurate information provided during registration.
You are solely responsible for maintaining the confidentiality of your luckybuzz login credentials. Do not share your username or password with anyone. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, contact luckybuzz support immediately at [email protected].
luckybuzz accepts deposits in Bangladeshi Taka (BDT) via b Kash, Nagad, and Rocket. All deposits are credited to your luckybuzz account in BDT with no currency conversion fees applied by luckybuzz.
Minimum and maximum deposit amounts are displayed at the time of transaction. luckybuzz does not accept deposits from third-party payment sources — the payment method you use to deposit must be registered in your own name.
Deposits are generally credited within minutes of a successful transaction. If your deposit does not appear in your luckybuzz account within 30 minutes, contact our support team with your transaction reference number.
luckybuzz does not accept cash deposits or bank transfers from accounts not registered in your name. Any such deposits may be reversed and the account suspended.
Withdrawal requests on luckybuzz are processed to the same payment method used for your most recent deposit. Withdrawals are paid in BDT. luckybuzz does not charge a withdrawal fee, though your mobile financial service provider may apply their own transaction charges.
Before your first withdrawal, luckybuzz may require identity verification. You may be asked to provide a copy of a valid national ID, a selfie, and confirmation of your registered payment method. This process is standard practice and protects both you and the platform.
luckybuzz reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, if the account has not met applicable wagering requirements, or if verification documents have not been provided. In such cases, our support team will contact you directly.
luckybuzz offers bonuses and promotional offers from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. These specific terms are published alongside each offer and form part of these overall Terms and Conditions.
Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. For example, if a bonus carries a 10x wagering requirement and you received a 500 BDT bonus, you must wager a total of 5,000 BDT before the bonus balance becomes withdrawable.
luckybuzz reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Bonuses are intended for recreational players — any systematic or professional exploitation of bonus offers will result in the bonus being voided and the account reviewed.
Only one bonus may be active at a time on your luckybuzz account unless a promotion explicitly states otherwise.
Each game available on luckybuzz operates according to its own specific rules, which are accessible within the game interface. By placing a bet on any luckybuzz game, you confirm that you understand and accept the rules of that game.
All luckybuzz crash and skill games use a provably fair algorithm. The outcome of each round is determined by a cryptographic seed committed before the round begins. Players can verify any historical result independently using the verification tools provided within the platform.
In the event of a technical fault, disconnection, or system error during a game round, luckybuzz will attempt to resolve the round based on available data. If a round cannot be completed or verified, bets placed on that round will be refunded to the player's luckybuzz account balance. luckybuzz's decision in such cases is final.
luckybuzz is committed to providing a fair gaming environment for all players. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of balance, and potential reporting to relevant authorities:
luckybuzz monitors all account activity for signs of irregular behaviour. If your account is flagged for investigation, it may be temporarily restricted while the review is in progress. Our team will contact you if additional information is required.
luckybuzz cooperates fully with law enforcement and regulatory bodies. Any suspected illegal activity will be reported without prior notice to the account holder.
luckybuzz takes responsible gaming seriously. We provide tools to help you stay in control of your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly in your account settings.
If you feel that your gaming is becoming a problem, we encourage you to use these tools immediately. You can also contact our support team to request a temporary or permanent self-exclusion. Once a self-exclusion is in place, luckybuzz will not accept deposits or bets from the excluded account for the duration of the exclusion period.
luckybuzz will not knowingly allow a self-excluded player to reopen their account before the exclusion period has ended. If you believe you have a gambling problem, please seek help from a qualified support organisation in your area.
For more information, visit our dedicated Responsible Gaming page.
luckybuzz collects and processes personal data in accordance with our Privacy Policy. By registering with luckybuzz, you consent to the collection and use of your data as described in that policy.
We collect information necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not sell your personal data to third parties for marketing purposes.
luckybuzz uses industry-standard encryption to protect your data in transit and at rest. Payment credentials are not stored on luckybuzz servers — all payment processing is handled by our integrated mobile financial service partners.
For full details on how luckybuzz handles your data, please read our Privacy Policy.
luckybuzz provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, luckybuzz is not liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical faults, connectivity issues, or delays in payment processing.
luckybuzz is not responsible for any losses incurred as a result of your failure to comply with these Terms and Conditions, including losses resulting from account suspension or termination due to a breach of these terms.
You may close your luckybuzz account at any time by contacting our support team. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method after identity verification.
luckybuzz reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice. In cases of suspected fraud, money laundering, or other illegal activity, luckybuzz may freeze the account balance pending investigation.
luckybuzz also reserves the right to close accounts that have been inactive for an extended period. Players will be notified before any dormancy action is taken, and any remaining balance will be returned through the registered payment method.
luckybuzz may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, luckybuzz will notify registered players via email or an in-platform notification.
Your continued use of luckybuzz after any update to these terms constitutes your acceptance of the revised version. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your luckybuzz account, please contact our support team:
Our support team aims to respond to all enquiries within 24 hours. For urgent account issues, please include your registered email address and a brief description of the issue in your message.